Privacy Policy

1. Who we are and what this covers

Cleverport is a platform that helps importers manage sourcing, procurement, logistics, customs, and finance. This policy applies to everyone who signs in to Cleverport, whether as a company administrator, a team member, or an invited partner.

2. Information we collect

Account details: your name, email address, phone or WhatsApp number, company, role, and profile picture.
Business records you add: suppliers, products, deals, orders, shipments, payments, documents, notes, and comments.
Usage and device information: sign-in times, pages and actions, browser and device type, IP address, and error reports, which keep the service secure and working.
Messages you send us: support tickets and feedback.

3. How we use information

To provide and run the service, including the records and calculations you ask for.
To verify accounts and keep them secure, for example sign-in and verification codes.
To send service messages such as notifications, verification codes, and important changes, by email, WhatsApp, or in the app.
To answer support requests and improve reliability and features.
To meet legal obligations.

We do not sell personal information. We share it only as follows:

With members of your company's workspace, according to the roles your administrators set.
With service providers who host or process data for us (such as cloud hosting, file storage, email and messaging delivery, and exchange rate data), under confidentiality obligations.
When the law requires it, or to protect the rights and safety of our users and the service.
As part of a merger or acquisition, with the same protections continuing to apply.

5. Storage and security

Data is stored with cloud providers and sent over encrypted connections. Access inside a workspace follows the roles your administrators assign. No system is completely secure; if you notice anything suspicious, contact us straight away.

6. How long we keep information

We keep information while your account is active and for as long as it is needed for the purposes above or for legal obligations. Workspace administrators can delete records. When an account is closed, we delete or anonymize its information within a reasonable time unless the law requires us to keep it.

7. Your choices and rights

Depending on where you live, you may have further rights under local law; we will respond to requests as that law requires.

View and update your profile at any time in Settings.
Ask us for a copy of your information, or to correct or delete it, through Support.
Choose which notifications you receive in Settings.

8. Cookies and browser storage

Cleverport uses your browser storage to keep you signed in and to remember preferences such as language, theme, and layout. We do not use advertising cookies.

9. Business use only

Cleverport is a business service and is not intended for anyone under 18.

10. Changes to this policy

We may update this policy. We will change the "Last updated" date and let you know about significant changes.

11. Contact us

For questions or requests about your information, contact us through Support in the app or through your account manager.